Refund policy

Not satisfied with your product? Please see below for our exchange policy.

We have a 7-10 day exchange policy, which means you have 7-10 days after receiving your item to request an EXCHANGE ONLY!

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase (confirmation email).

To start a exchange, you can contact us at builtforthisbrand@yahoo.com. If your exchange is accepted, the customer is responsible for shipping costs. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at builtforthisbrand@yahoo.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.